Tuesday, February 9, 2010

Walk-in - RIM -Technical Support Specialist @ADP

Contact Person:Sivaramakrishna_Gaddam
Contact #:
Date: 9th – 12th February 2010
Venue: ADP
Time: 12.00 PM – 4.00 PM

Brief overview of RIM (Hiring Manager – Masthanaiah Cheekavolu)
RIM - As the name implies, managing remote IT infrastructure using a combination of Intranet and Internet with the help of sophisticated tools is described as RIM. RIM is the latest offshore model through which the IT requirements of an organization, specifically the support functions of infrastructure management and maintenance are dealt remotely. RIM is adapted by several organizations as this mode of service delivery helps to reduce the costs by leveraging the infrastructure, tools and resources.
Technical Support Specialist (ITSC)
  • 1 - 3 Years IT experience preferably in Tech Support Voice
  • Experience with remote / Virtual technical support via telephone in call center environment
  • Knowledge of PCs, servers, VPN, Peripherals devices, Wireless connectivity and industry standard software
  • Knowledge of Black Berry & PDA support
  • Experience in any of the following is a mandate
         - Active director Administration
         - Blackberry Support
               - VPN
               - Citrix Client support
  • Excellent verbal & written communication skills
  • Flexibility to work in a 24/7 environment.
  • Must be able to work in a team environment.

Qualification:  BCom/BSc/BCA/BE/BTech/MCA/MSc

The following candidates need not apply:

  • Candidates with less than 1 year in the current company  
  • Candidates who have worked with 3 or more companies and possess only 2 years experience
  • Candidates who have applied in the last 6 months
  • Please upload all the resumes on IKARE (Job Code – System Administration)
  • IKARE application supports .doc, .xls, .txt, .pdf formats only
  • Referral Bonus would be paid on successful completion of 3 months by the hired referral, if only the resume is uploaded on IKARE
  • Resumes not uploaded on IKARE will not be considered as referrals and associates will not be eligible for referral bonus
  • While uploading the resume on IKARE, please mention the complete name of your referral (First and last name)
  • Please mention the accurate Date of Birth (YYYY/MM/DD) 
  • Please provide detailed comments as to why he / she is suitable to work at ADP, referrals uploaded without valid comments will be eligible for only 50% of the actual referral bonus amount
  • Please mention the Correct passing year of  Class X

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