Contact #:
Note: Do not send any resumes which doesn't matches with requirement.It will get rejected.
********************************************S. No | Position | Experience | Skills / Role | Work Location | Education | TAG SPOC |
1 | DGM | 5 - 10 years relevant experience with at least 2-3 years in a process improvement role BB trained is mandatory & certification would be preferred Relevant BPO experience to be in the services sector preferably in Investment Banking, BFS or core F&A business Experience of working onshore would be an added advantage | Supporting end to end project / program or Quality Deployment effort assigned to him / her (offshore or onshore) Thorough knowledge of Quality methodologies such as Six Sigma, Lean. Excellent client management skills- Ability to interact with clients onshore and manage expectations effectively. Ability to interact and work with a cross functional, geographically dispersed team (onshore and offshore). Ability to handle change - Effectively manages ad hoc situations within required timeframes/queries and quality standards. Strong project management skills and mentoring ability. Excellent analytical skills: ability to identify patterns in data and draw appropriate conclusions. Ability to build a process improvement culture, demonstrating flexibility and initiative in achieving the desired outcome. Updates and maintains own expertise, shares this with colleagues and provides guidance to the team | Hyderabad | Graduate / Post Graduate in any stream CA/ICWA/CPA/MBA (reputed schools) preferred | Ashish Sharma (218282) |
2 | GM | 8 -15 years +, with at least 5 years in a process improvement role BB certification is mandatory Relevant BPO experience to be in the services sector preferably in Investment Banking, BFS or core F&A business Experience of working onshore would be an added advantage | Ability to manage multiple clients/ business lines and multiple business priorities People Management- As mentioned in key responsibilities subject to nature of engagement the role may require to manage a team to quality experts Excellent analytical skills: Review and provide direction on projects/ programs (Data driven approach). Ability to deliver training on Quality methodology is desirable (Six Sigma and Lean) Updates and maintains own expertise, shares this with colleagues and provides guidance to the team Up-to-date knowledge of industry best practices on Quality and process improvement methodologies Broad understanding of process improvement approaches adopted by successful businesses in the industry | Hyderabad | Graduate / Post Graduate in any stream CA/ICWA/CPA/MBA (reputed schools) preferred | Ashish Sharma (218282) |
Note:
· Interviews will be scheduled for shortlisted candidates & the venue details will be intimated to the candidates directly
